Privacy Policy
Last updated – 1 May 2025
1 Who we are
INTEREL Pte. Ltd. (“INTEREL”, “we”, “our”)
9 Straits View, #06-07, Marina One West Tower, Singapore 018937
Email compliance @ interel.com Tel +971 4 447 9845
2 Scope
This policy covers personal data collected solely through www.interel.com (the “Website”), including pages that display embedded YouTube videos and the Jotform contact form. It does not apply to our customer portals, smart-room devices, mobile apps, employee systems or other INTEREL websites.
3 What data we collect, why we collect it and how long we keep it
| Category | Data item | Purpose | Legal ground* | Retention |
|---|---|---|---|---|
| Website-usage data | IP address, pages visited, browser & device information | Site security and performance statistics | Legitimate interest | 30 days (server logs) |
| Essential cookies | crumb, ss_cookieAllowed, squarespace-popup-overlay, squarespace-announcement-bar | CSRF protection; remember banner choice; user-interface preferences | Legitimate interest | Session → 1 year (see Cookie Policy) |
| Analytics cookies | ss_cid, ss_cvr, ss_cpvisit, ss_cvisit, ss_cvt | Measure traffic and improve the Website | Consent (opt-in via banner) | 14 months or until withdrawal |
| Contact-form data | Name, email, phone, company, message (entered in Jotform) | Respond to enquiries | Contract steps at your request | 12 months in Jotform → kept in Highrise for 3 years after last contact or until you withdraw consent. |
| Newsletter data | Email address, open/click rates (only if you subscribe) | Send newsletters and gauge engagement | Consent (double-opt-in) | Until you unsubscribe or 24 months inactivity |
* GDPR Art 6 (1)(a)/(f); UAE PDPL Art 7
4 Who receives your data
• Squarespace, Inc. (United States + EU) – hosts the Website and supplies built-in analytics
• YouTube / Google LLC (United States) – serves embedded videos when you press Play
• Jotform GmbH (EU data centre, Germany) – hosts the contact form and its cookies
• Highrise CRM (37signals LLC) (United States) – stores qualified sales leads
We do not sell personal data and do not share it for cross-context behavioural advertising without consent.
5 International transfers
Data may move from the UAE or EEA to the United States for the services listed above. Transfers rely on the EU–US Data Privacy Framework and/or the 2021 Standard Contractual Clauses together with industry-standard encryption.
6 Security
• TLS 1.3 encryption in transit • AES-256 encryption at rest (Squarespace, Jotform, Highrise)
• Role-based, least-privilege access with multi-factor authentication
• Documented incident-response plan
7 Automated decision-making
INTEREL does not use automated decision-making or profiling that produces legal or similarly significant effects on visitors.
8 Your rights
You may access, correct, delete or port your data, restrict or object to processing, and withdraw consent at any time. Contact compliance@interel.com to exercise these rights. We reply within 30 days (extendable once by a further 30 days for complex requests). You may also complain to the CNPD (Luxembourg) or the UAE Data Office.
8a Children’s privacy
The Website is not directed to children under 13 years of age, and we do not knowingly collect personal data from children. If you believe we have inadvertently received such information, please email compliance @ interel.com so we can delete it.
9 Cookies
Essential cookies load automatically; Analytics and Marketing/Preference cookies load only after you click Accept in the banner. You can change this choice at any time via “Cookie Settings” in the footer or block cookies in your browser. Full details appear in our separate Cookie Policy.
9a External links
This policy applies only to www.interel.com. When you follow a link to an external website, that site’s privacy policy will apply. We encourage you to review the privacy notices of any third-party sites you visit.
10 Changes to this policy
We may update this policy from time to time. The current version is always available at www.interel.com/privacy-policy.